UPI invoice payment instructions
Add direct-to-merchant UPI QR instructions to invoices
Give customers a scannable payment instruction on eligible INR invoice PDFs while keeping payment collection directly between the customer and merchant.
Merchant setup
Configure the destination once
Add the merchant UPI ID, payee name, and an optional reference template in workspace payment-method settings. Select the enabled method when preparing an eligible invoice.
- Merchant UPI ID
- Payee display name
- Invoice-number reference template
- Per-invoice payment-method selection
Invoice PDF
Show the amount and invoice reference in the QR
For a payable INR invoice with an outstanding balance, InvoiceHub can generate a UPI payment URI and QR code containing the merchant destination, current balance due, INR currency, and invoice reference.
- STEP 01
Prepare the invoice
Create an INR invoice and select the enabled UPI payment method.
- STEP 02
Generate the payable PDF
The payment instruction is included for sent, partially paid, or overdue invoices with a balance due.
- STEP 03
Customer pays the merchant
The customer scans the code and completes payment using their own UPI application.
Payment boundary
Keep payment direct and the product boundary clear
The QR is a payment instruction, not an InvoiceHub payment account. InvoiceHub does not receive the money, route the transaction, verify bank settlement, or hold merchant funds.
The merchant remains responsible for verifying receipt and recording the payment against the invoice.
Collections
Record payment progress on the invoice
After the merchant confirms a payment, the team can record it against the invoice. Partially paid invoices can show instructions for the remaining balance, while fully paid or non-payable invoice states do not show a UPI collection instruction.
- Outstanding-balance instruction
- Part-payment support
- Invoice payment history
- Direct merchant reconciliation
Practical answers
UPI instructions questions
Clear answers about how this workflow behaves in InvoiceHub today.
Which invoices can show a UPI QR code?
UPI instructions are generated for eligible INR invoices that are sent, partially paid, or overdue and still have an outstanding balance. The workspace UPI method must be enabled and selected for the invoice.
What information is included in the UPI QR?
The QR can include the merchant UPI ID, payee name, outstanding amount, INR currency, and an invoice reference.
Does InvoiceHub receive or settle the UPI payment?
No. The customer pays the merchant directly. InvoiceHub does not collect, route, process, verify, or settle the payment.
How does InvoiceHub know that a UPI payment arrived?
The merchant verifies receipt outside InvoiceHub and records the payment against the invoice. InvoiceHub does not independently confirm bank settlement.
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